Fensterwerke³ Trust Promise

Transparency, security and quality – these are our principles. Learn more about our trust promise and why you can shop safely with us.

PayPal Buyer Protection PayPal

When paying with PayPal, you automatically benefit from PayPal Buyer Protection. This protects you from goods not received or defective items and offers you additional security when shopping online.

Automatic protection with PayPal payments
Refund for goods not received
Protection for defective or damaged products
Simple and fast processing

Secure Payment Methods

We offer you a variety of secure payment methods for maximum flexibility and security.

Credit and debit card

Secure payment with Visa, Mastercard and Maestro

PayPal

PayPal

With automatic buyer protection
Installment payment available

Apple Pay

Fast and secure with Apple Pay

Google Pay

Fast and secure with Google Pay

Bank transfer

Classic bank transfer

SEPA direct debit

Convenient direct debit

iDEAL

iDEAL

Popular payment method from the Netherlands

Klarna

Klarna

Installment payment available

EU Production

All our products are manufactured in the European Union. This guarantees the highest quality standards, fair working conditions and short transport routes.

Production in the EU
Highest quality standards
Fair working conditions
Short transport routes
5 Year Guarantee

All our products come with a 5 year guarantee. In addition, the manufacturer guarantees from Salamander, Aluplast, Gealan and Rehau apply.

5 year guarantee

Comprehensive guarantee on all products

Material and manufacturing defects

Coverage of all material and manufacturing defects

Manufacturer guarantees

Additional guarantees from premium brands

Company Information
Company name:Fensterwerke³ GmbH
VAT ID:DE456907883
Commercial register:HRB 733930
Register court:District Court 79098 Freiburg im Breisgau
Address:Auf der Höhe 9
78224 Singen (Hohentwiel)
Germany
Opening hours:Mon–Fri 08:00–18:00
Sat 09:00–16:00
Security & Privacy

Your security and the protection of your data are our top priority.

SSL encryption

All data transfers are protected by SSL encryption.

GDPR compliant

We strictly adhere to the General Data Protection Regulation (GDPR).

Secure payment processing

All payments are processed through certified and secure payment service providers.

Delivery Information

We deliver your order professionally and reliably directly to you.

Delivery only

We deliver your windows, doors and sun protection systems to the kerb. We do not offer installation, measuring or other services.

40-tonne truck with forklift

Delivery is made with a large truck (40 tonnes) with forklift. Please ensure that access, parking and unloading areas are sufficient.

Clear delivery times

You will receive clear delivery times and will be informed in good time about the delivery date.

Fensterwerke³ – professional unloading with forklift at 40-tonne truck
Contact & Support

Our team is happy to assist you and answer your questions.

Phone

+49 7731 1690280

Mo–Fr 08:00–18:00 Uhr
Sa 09:00–16:00 Uhr

Email

info@fensterwerke3.de

We respond within 24 hours

Our Fensterwerke³ Song

Listen to our Fensterwerke³ song – a musical window into our world.

To watch the video, you must consent to the embedding of external content.

Certificates & Reviews

Read what our customers say about us and convince yourself of our quality.

Google reviews

Rate us on Google and help other customers with their decision.

Elfsight-Widget (lokal deaktiviert)

Trustpilot reviews

Share your experience on Trustpilot and help other customers.

Verified reviews
Transparent & Secure
Honest customer opinions

CE-compliant products

All our products meet European quality standards and bear the CE marking.

EU directives

Compliance with all relevant EU directives

Quality testing

Regular tests and certifications

Documentation

Complete conformity declarations